We want to help you

If in doubt, find on this page dedicated to agencies and professionals, all those frequently asked questions that may arise using Meliá PRO Agentes.

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Tools and resources

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Marketing Assets

Find a selection of pictures and videos of the brand and hotels, as well as other key elements for your presentations and marketing actions.

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Discover our channel

If you missed some of our live events, stop by our YouTube channel “Meliá PRO Travel Labs” to watch them as often as you like.

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E-tool kit

Download all the latest information about our hotels: brand brochures, presentations, recent press releases... and more.

1

How can I join Meliá PRO?

2

Is there a cost to join Meliá PRO?

3

What can I do as a Meliá PRO member?

4

If I am not an Agency Director, can I register my agency with Meliá PRO?

5

Can I book the MeliáRewards rates that my customers find on melia.com?

6

How do I register my company?

7

I'm having difficulty registering my company, what should I do?

8

What is the MeliáRewards loyalty programme for Travel Agents?

9

How can find out the benefits I have as a member of the MeliáRewards programme?

10

Can I join Meliá PRO without being registered with MeliáRewards?

11

Can I join Meliá PRO without being registered with MeliáRewards?

12

Can I earn MeliáRewards points as Travel Agents?

13

Can I earn MeliáRewards points as a Business Traveller?

14

Can I earn MeliáRewards points as a Meeting Planner?

15

How can I use my MeliáRewards points?

16

Do I receive MeliáRewards points if I organise an event at a Meliá hotel?

17

What is the Earn & Grow programme for TTOO in America?

18

How do I cancel or modify a reservation made on Meliá PRO?

19

How can I unsubscribe from Meliá PRO?

20

What can I do if the points from my reservations haven't been recorded in my account?

21

How can I use the MeliáRewards points earned?

22

Do the MeliáRewards points that I have earned expire?

23

How can I change my login details and professional details?

24

What kind of celebrations can I organise at Meliá?

25

Do you want to organise an event that you can't find on the web?

If you have any further questions, please contact us

Our team is available to assist you with your needs 24 hours a day, 7 days a week.