B2B Profiles which have a personal MeliáRewards profile can also earn points on their account when making related bookings at Meliá Hotels International Group hotels.

As indicated below, and depending on the group to which they belong, B2B Profiles may earn Points for individual bookings or for group bookings and events such as meetings, incentives, conferences and exhibitions (hereinafter referred to as "MICE" bookings).

Individual bookings are considered to be those of 9 rooms or less per booking.

The following are considered group bookings (MICE):

10 or more rooms,
9 or less rooms in combination with one or more events, meeting rooms or spaces, or food and beverages (“F&B”) for events or groups (e.g., a coffee break), or
one or more events, meeting rooms or spaces, or F&Bs for events or groups (e.g. a coffee break), regardless of whether the booking includes rooms or not.

In the event that any of the B2B Profiles makes a MICE booking that complies with the provisions of the previous section, a quote must be requested through the MeliáPRO Meetings and Events app.

All bookings made as individual bookings that meet the requirements above will be considered group bookings (MICE), and terms and conditions established by Meliá Group for group reservations will apply on a case-by-case basis.

In the event that a B2B Profile makes a reservation through the Platform individually but such a reservation could be considered a MICE reservation in view of the provisions of the previous section, Meliá reserves the right to cancel said reservation, or automatically apply the group conditions. The conditions to obtain points are the following:

A) Travel Agents:
a) For individual reservations:

Direct channels: 2 Points per each €/$
Indirect channels: 1 point per each €/$

The direct channels are: meliapro.com website (by logging in with your Meliá PRO login) and Contact Center (through the Meliá Hotels International reservation centre).

Indirect channels are GDS and integrations, or other channels as defined and detailed on the meliapro.com website.

b) For MICE:

Direct channels: 2 Points per each €/$
Indirect channels: 1 point per each €/$

In this case, the direct channels are: web RFP at meliapro.com. Indirect channels are all other channels.

The maximum number of points that can be earned per event is 150,000 points. This maximum amount may vary in certain cases due to special promotions.

B) Meeting planners
For MICE only:

Direct channels: 2 Points per each €/$
Indirect channels: 1 point per each €/$

In this case, the direct channels are: web RFP at meliapro.com. Indirect channels are all other channels.

The maximum number of points that can be earned per event is 150,000 points. This maximum amount may vary in certain cases due to special promotions.

C) Travel managers:
For MICE only:

Direct channels: 2 Points per each €/$
Indirect channels: 1 point per each €/$

The direct channels are: RFP website at meliapro.com (logging in with your MELIÁ PRO user).

Indirect channels are GDS and integrations, as defined and detailed on the meliapro.com website and the Contact Centre.

The maximum number of points that can be earned per event is 150,000 points. This maximum amount may vary in certain cases due to special promotions.

D) Tour operators:
For MICE only:

Direct channels: 2 Points per each €/$
Indirect channels: 1 point per each €/$

The direct channels are: RFP website at meliapro.com (logging in with your Meliá PRO user).

Indirect channels are GDS and integrations, as defined and detailed on the website meliapro.com and Contact Centre.

The maximum number of points that can be earned per event is 150,000 points. This maximum amount may vary in certain cases due to special promotions.

Special conditions applicable to B2B profiles