Any questions?

Find answers to any questions you may have. The Meliá Meetings & Events team will be happy to help you.

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Tools and resources

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Table of spaces

Check and compare the capacity of our hotels and spaces. Find the one that best suits your event.

See table of spaces

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Digital tools

Discover our selection of hotels featuring digital diagramming tools and 360° views to get to know their rooms and spaces better.

See hotels with digital tools

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Marketing Assets

Find a selection of pictures and videos of the brand and hotels, as well as other key elements for your presentations and marketing actions.

Go to the album

Questions about events

1

How can I join Meliá PRO?

2

Is there a cost to join Meliá PRO?

3

How do I register my company?

4

I'm having difficulty registering my company, what should I do?

5

What is the MeliáRewards loyalty programme for Meeting Planners?

6

How can find out the benefits I have as a member of the MeliáRewards programme?

7

Can I join Meliá PRO without being registered with MeliáRewards?

8

Can I join Meliá PRO without being registered with MeliáRewards?

9

Can I earn MeliáRewards points as a Meeting Planner?

10

Can I earn MeliáRewards points as a Travel Manager?

11

How can I use my MeliáRewards points?

12

Do I receive MeliáRewards points if I organise an event at a Meliá hotel?

13

How do I cancel a reservation made on Meliá PRO?

14

How can I unsubscribe from Meliá PRO?

15

What can I do if the points from my reservations haven't been recorded in my account?

16

How can I use the MeliáRewards points earned?

17

Do the MeliáRewards points that I have earned expire?

18

How can I change my login details and professional details?

19

What kind of celebrations can I organise at Meliá?

20

Do you want to organise an event that you can't find on the web?

If you have any further questions, please contact us

Our team is available to assist you with your needs 24 hours a day, 7 days a week.

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