Questions to help you

At Meliá PRO for companies, we collect all the information you need to solve any doubt. Check out our most frequently asked questions!

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Questions about the platform

1

How can I join Meliá PRO?

2

Is there a cost to join Meliá PRO?

3

How do I register my company?

4

I'm having difficulty registering my company, what should I do?

5

What is the MeliáRewards loyalty programme for Travel Managers?

6

How can find out the benefits I have as a member of the MeliáRewards programme?

7

Can I join Meliá PRO without being registered with MeliáRewards?

8

Can I join Meliá PRO without being registered with MeliáRewards?

9

Can I earn MeliáRewards points as a Business Traveller?

10

Can I earn MeliáRewards points as a Meeting Planner?

11

Can I earn MeliáRewards points as a Travel Manager?

12

How can I use my MeliáRewards points?

13

Do I receive MeliáRewards points if I organise an event at a Meliá hotel?

14

How do I cancel a reservation made on Meliá PRO?

15

How can I unsubscribe from Meliá PRO?

16

What can I do if the points from my reservations haven't been recorded in my account?

17

How can I use the MeliáRewards points earned?

18

Do the MeliáRewards points that I have earned expire?

19

How can I change my login details and professional details?

20

Can I use my corporate code for personal trips?

21

What kind of celebrations can I organise at Meliá?

22

Do you want to organise an event that you can't find on the web?

If you have any further questions, please contact us

Our team is available to assist you with your needs 24 hours a day, 7 days a week.